It is definitely not easy to get support for Lipsurf. There is no place on the main Lipsurf page where explains what to do to contact support. you just have to figure it out. I suggest that you add something to your main page in which you explain what to do to Contact Support.
I have created 3 Shortcuts, but only 1 works.
How can I delete the shortcuts and start over?
Why are the shortcuts not working?
I created 3 shortcuts: Amazon, Cloze (unrecognizable) and Clozee. Amazon is recognizable and executed, Clozee is never executed.