Subscription Not Active

Support
#1

Just resubscribed for a month, my card has been billed, and my plan settings show that my subscription is active until Jan 22. However, according to the options page, I am not subscribed.

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image693Ɨ74 3.81 KB

I have attempted a refresh of Lipsurf, hard refresh of Chrome, reinstall of Lipsurf, and a PC restart to no avail.

#2

Posting a second image of my options page. Iā€™m authenticated on the same account when accessing both of these pages:

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#3

Sorry about that - looks like there was an issue re-issuing your subscription. It should be all squared away now.

1 Like
#4

No worries! Thanks for the speedy reply. :hearts: